Cookie Policy

Cookie Policy Effective Date: 01/01/2025

At Haro Eyewear, we are committed to protecting your privacy and ensuring transparency about how we use cookies on our website. This Cookie Policy explains what cookies are, how we use them, and your rights to manage them.

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or smartphone) when you visit a website. They are widely used to improve user experience, enable website functionality, and provide analytical information.

2. How We Use Cookies

We use cookies for the following purposes:

Essential Cookies: To enable essential functionalities, such as security, network management, and accessibility. These cannot be disabled, as they are crucial for the website to function and for your secure browsing.

Performance Cookies: To collect anonymous information about how visitors use our website, such as the most visited pages and whether they encounter errors. This allows us to improve functionality and user experience. Disabling these cookies may affect our ability to optimise the website based on user behaviour.

Functionality Cookies: To remember your preferences and choices (such as language, region, or items in your shopping basket), providing a more personalised experience. Disabling these may result in the loss of some personalisation and the need to reset preferences on each visit.

Marketing Cookies: To deliver relevant adverts based on your browsing habits and interests. These cookies may be used by our advertising partners to build a profile of your interests and show relevant adverts on other websites. Disabling these will not prevent adverts from being displayed, but they will be less personalised and relevant to you.

3. Types of Cookies We Use

Session Cookies: These are temporary cookies that expire as soon as you close your browser. They are essential for browsing and maintaining the state of your session.

Persistent Cookies: These remain on your device for a defined period or until they expire or are manually deleted. They are used to remember your preferences and settings on future visits.

Third-Party Cookies: These are set by external services we use, such as analytics or advertising platforms. Below is a list of the main third-party cookies we use. For a complete and up-to-date list, please refer to our cookie management tool.

Provider Cookie Name Purpose Typical Expiry Type
Google Analytics _ga, _gid Collects data about website usage for analysis and traffic reporting. 2 years, 24 hours Performance
Google Ads _gcl_au, IDE Used to track the effectiveness of adverts and personalise advertising. 90 days, 1 year Marketing
Facebook _fbp, fr Used to track visitors across multiple websites to display relevant adverts. 3 months Marketing
Others (e.g., Hotjar, Zendesk) Varies User behaviour analysis, customer support. Varies Performance/Functionality

4. Cookie Management

When you visit our website for the first time, you will be asked to accept or manage your cookie preferences through our cookie banner. Our banner allows you to accept or refuse specific categories of cookies (except essential ones) and offers a clear option to "Reject All" or "Manage Preferences", ensuring that your consent is freely given, specific, informed, and unambiguous, as required by GDPR and Google's EU User Consent Policy.

You can change your cookie preferences at any time by clicking on the "Cookie Settings" link available in the footer of our website. Additionally, you can manage or delete cookies through your browser settings. Please note that disabling certain categories of cookies may impact the functionality of our website, as detailed in Section 2.

5. Third-Party Services

We use third-party services, such as Google Analytics and social media platforms, which may set cookies on your device. These services are governed by their own privacy and cookie policies. We recommend that you review the policies of these third parties to understand how they use your data. We are not responsible for the privacy practices or content of third-party websites.

6. Changes to This Policy

We may update this Cookie Policy periodically to reflect changes in technology, our practices, or legal requirements. Any updates will be posted on this page, and the "Effective Date" at the beginning of the policy will be revised.

If you have any questions about this Cookie Policy or how we use cookies, please contact us at support@haroeyewear.com.